Motomobil // FAQs // Payment methods
Most important as first: do not initiate any payment unless we have directly asked you to do so with an order confirmation or an invoice. Offers and messages are only to inform you in advance and are not a final payment information.
The following payment methods are accepted:
Direct debit (only from German bank account)
We debit your bank account 7 days after shipping your delivery. Your order will be shipped on the same or the next day of ordering, given that all ordered items are on stock.
Once your order is ready to be shipped, we send you a payment confirmation via PayPal and our order confirmation via e-mail giving you the final invoice amount and details to your order. The parcel will be shipped immediately afterthe status in PayPal has been marked as “completed”. Please regard that Paypal causes an surcharge fee of 2.5% of the invoice amount.
If you use a 2nd e-mail address for Paypal, please give this address during the order process in the comment field.
The ordered articles will be packed and prepared for shipping; afterwards you will receive the invoice amount and our bank contact in an order confirmation via e-mail or fax. As soon as the amount has been credited to our account, the parcel will be shipped. Belonging to the payer’s home country and bank company this may last several working days.
We accept Master Card and VISA.We need the >>>name of the card holder and of the >>>credit card company, the >>>16 digit credit card number, the >>>expiry date and the >>>3-digit control number (CSC) on the rear side of the card.
For safety reasons, your credit card data will be transferred encrypted using the SSL certificate.
If you choose Credit Card for payment, your order can be shipped immediately when all ordered parts are on stock.
When collecting your spares in our shop in Zorneding (directions) you can pay in cash, with cash card (EC) and with VISA or MasterCard. Unless you have received a written confirmation from us, picking up may last one or two hours; it may also be possible that parts are not ready even shown as available in the warehouse status.