The so-called fine print - capitalized here.
Under the following links you will find all the information that is legally relevant for long-distance trade. We ask for your understanding that these contents can be offered in German only.
The EU Commission operates an internet platform for the resolution of disputes in online trading at the web address https://ec.europa.eu/consumers/odr .
But we are convinced that a call to this arbitration board is not necessary. We always go out of our way to make sure that mistakes and misunderstandings that are never completely avoidable do not turn into disputes. Please contact us in case of a complaint via the contact form , by phone or by e-mail directly to us.